• Our customer service operators will be more than pleased to assist you and to answer all your inquiries concerning our products.
    You can contact us either by mail or by telephone at the following
    Customer Service number: 01033365805
    Email: Info@carpetsonline.com

Our customer service is available on weekdays from 9 am to 5 pm at the following number: 01033365805

  • Moreover, you can contact our customer service at any time by mail. Your inquiry should normally be taken care of within 2 working days. Customer service Email: Info@carpetsonline.com

We offer Cash upon delivery service. In addition to highly secured online payment options such as Visa and Master Card via Paymob.

Currently we only ship to addresses in Egypt. Please subscribe and follow us on Carpets Online social media platforms to know all updates

You can both subscribe to and unsubscribe from our newsletter by choosing the corresponding setting in the newsletter section. If you do not want to be updated anymore regarding Carpetsonline’s news, please use the above-mentioned link to unsubscribe. Should you have any difficulty, our customer service remains, as always, at your complete disposal and will be more than happy to help you.

If you like to close your Carpetsonline account, please contact our customer service either by mail or by phone at the following number: 01033365805

Unfortunately, Carpetsonline being an online retailer, we cannot provide you with a paper catalogue. Nevertheless, our online store offers you a wide range of products, search functions and other tools you wouldn’t have in a catalogue in paper format. Should you like us to advise you, please do not hesitate to contact our customer service that will be more than happy to assist you.


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